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DALLAS: The Era of the Consumer in Healthcare Has Begun

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Kathi Cox
Senior Vice President of Integrated Experience
Texas Health Resources

The Era of the Consumer in Healthcare Has Begun

History has shown that healthcare is an industry in which consumers have little choice in what happens to them, and where they go to get it. Their time is disrespected, communication about their care is disjointed, and the costs are a surprise.

However, the era of the "consumer" in healthcare has begun. On June 6 in Dallas, Kathi will share the ways healthcare professionals are learning from consumers, applying what they learn and changing the culture of providers along the way.

This is a great presentation for all professionals, so don’t miss it!


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