The Era of the Consumer in Healthcare Has Begun
History has shown that healthcare is an industry in which consumers have little choice in what happens to them, and where they go to get it. Their time is disrespected, communication about their care is disjointed, and the costs are a surprise.
However, the era of the "consumer" in healthcare has begun. On June 6 in Dallas, Kathi will share the ways healthcare professionals are learning from consumers, applying what they learn and changing the culture of providers along the way.
This is a great presentation for all professionals, so don’t miss it!
XD Leadership Alliance events are open to members only. Membership is free, but the benefits are priceless.
For additional details on our experience-driven leadership group, apply to join today.