Director of Digital Customer Experience
Digital product strategy and UX/CX professional with demonstrated ability to lead product management and user experience teams that continuously advance organizational strategies. Innovative leader with a track record of working across organizational boundaries and creating new solutions that transform operational standards and customer interactions.
Chief Digital Officer
Gurmeet is an accomplished product management and marketing executive/GM with proven track record of successes in Digital products, Strategy, SaaS, Mobile, Payments, Cloud, E-commerce, Omni-Channel retail, Digital marketing, Analytics and Data. He is a savvy leader who can drive long-term vision and translate customer insights into business strategies into technology and product solutions.
Senior Director - Technology and Innovation
Mark Kraemer is the Senior Director for Technology and Innovation at AmerisourceBergen Specialty Group. He applies his strategy skills and user experience background to create experiences that attract, engage, and retain customers.
Managing Director - Head of User Experience & Design US
I assemble amazing teams of user experience designers and developers who love designing products and services customers can use! I am known for motivating my teams to achieve excellence! I love whiteboards and I enjoy leading ideation sessions. I also enjoy design thinking, problem solving and inventing. I have been awarded 100 US patents so far, many patents still pending.
Director of Software Engineering
Software engineering leader with 15 years experience in multiple languages and frameworks. Responsible for product delivery, innovation, and leading/mentoring/managing engineers, analysts, and test engineers on the team. Currently leading teams of engineers that implement exciting new UI and backend features. Serves as an agile coach for teams helping transform groups of individuals into effective software development teams. 5 years experience working with mobile in both independent applications and enterprise.
Director of Strategy & Reimagination - Capital One
At Capital One®, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we’ve been innovating relentlessly ever since. Today, we are a nationally recognized brand, a top-ten bank, and a scientific laboratory on a journey to become a leading high-tech company and digital innovator touching more than 65 million customer accounts. At Capital One, we dare to dream, disrupt, and deliver a better way for our customers, the financial industry, and for each other.
Cliff Sentell is co-founder and Chief Technology Officer for Compass Professional Health Services. A technology innovator, Cliff pioneered the development of the company’s groundbreaking healthcare decision support and pricing transparency platforms. His focus is on creating experiences that humanize healthcare for the 2+ million people who use Compass solutions.
VP of Information Services
IT Executive Leader with multi-industry experience in Healthcare, Retail, Financial Services, Marketing and Advertising, and Insurance. Successfully delivered innovative solutions supporting new divisions and product launches and solutions contributing to operating efficiency improvements in support of business consolidations. Reputation for delivering business results through integrity, strong organizational skills, and team collaboration.
Co-Founder and CTO
Brandon Van Volkenburgh is a Co-Founder and CTO of CrowdReason LLC, a technology services company focusing on creating and maintaining high-value automation and virtualized labor applications for the financial industry. Two such CrowdReason products include, TotalPropertyTax and MetaTasker, both rapidly disrupting property tax. Brandon is a technology leader with expertise in leading edge technologies including crowdsourcing, cloud computing, and machine learning.
Vice President, Innovation
Richard Reid has over 25 years of experience in the Information Technology field and a diverse and accomplished background in technical sales consultation, software development and infrastructure management while focusing on providing exemplary customer service.
James Helms is responsible for overseeing the design and innovation of every user touch-point for Intuit’s professional tax and accounting products, from marketing to care, for Quickbooks Accountant Practice Management, ProConnect Tax Online, Intuit Link, Lacerte and ProSeries.
As a member of the ProConnect Group senior leadership team, James serves as a catalyst for innovation, championing and facilitating Intuit’s brand of design thinking: Design for Delight. His team is responsible for uncovering insights to improve and reimagine products and services across Intuit’s financial product and platform ecosystem for accountants powering small business success.
He’s also a contributor to the Intuit Design system, delivering the benefits of time, money and confidence to customers in our ecosystem in collaboration with designers and developers across Intuit.
Prior to Intuit, James was Director of Experience Strategy at Bottle Rocket, an international, multi-disciplinary mobile studio that connects future-focused brands to their customers through mobile experiences. There he oversaw the strategy and development of iPhone, iPad and Android apps for Coke, Showtime, Starwood Hotels, BET, HGTV, Food Network, Bravo and Fox News.
Over 15 years, as a consulting Creative Director for the Parking Spot, James developed and maintained the memorable and enduring brand identity that helped the company grow from two locations in 1998 to a 38-location, 21-airport footprint and approximately $.5 billion.
Keith is President of Luscinia Health, which he joined in 2014 as an investor and co-owner. He was formerly CEO and still serves on the board of projekt202. Before that Keith co-founded another technology consulting company, merged with a competitor, and helped sell the combined business to EMC in 2007. Keith is a member of the Lone Star chapter of the Young Presidents Organization. He began his career working for Ernst & Young and Sapient after earning a BBA in Management Information Systems from the University of Texas at Austin.
Director, Integrated Customer Experiences (Marketing)
In her current role, Rachel is responsible for delivering superior and highly connected experiences across the full brand journey for customers of Pizza Hut, a subsidiary of Yum! Brands Inc, which operates more than 43,000 restaurants across the globe. A recognized strategic thinker and business problem-solver, Rachel has held positions within the Ecommerce, Strategy and Communications teams, since joining Pizza Hut in 2012. Rachel holds degrees from Colgate University (B.A.) and The Medill School at Northwestern University (M.S. in Integrated Marketing Communications).
David is a Full-Stack UX/UI leader across many disciplines, including; Visual Designer, Art Director, UI Design, Information Architect (IA), and Front-End development. He has an extensive background in broadcast, print, UX/UI design, photography, digital media, and advertising.
Currently David is Director of UX for PriceWaterhouse Coopers' Tax Technology and Development group (TTD), David leads the team who collectively supports PwC's suite of online tax applications. Prior to PwC he was manager of the UX team supporting aa.com at American Airlines. His team was responsible for the 2013 digital re-branding, and the overall user experience for customer facing digital channels.
VP, User Experience
Having lead multiple international UX teams for many years, I am currently building out an Enterprise UX Team at RealPage in Richardson, TX. While many believe UX to be simply Visual Design, our Enterprise UX team is actually built from seven core UX disciples; User Research, Interaction Design, Information Architecture, Usability, Prototyping, Content Strategy, and of course, Visual Design. By starting with Visual Designers that also knew Interaction Design, we were able to deliver value quickly and build trust and respect across the organization. Gradually we brought in people with deep and wide experience in the other five disciplines and we continue to do so. All of our team members are skilled practitioners in two or more disciplines and we foster a culture of collaboration and learning so all team members are exposed to all seven UX disciplines every week. By focusing on diversifying the team and encouraging knowledge sharing, we have seen improved efficiency in both the time to deliver and the quality of delivery.
Chief Information Officer
Ms. Cacheria joined Ryan in 2015, hired to lead and transform the IT department to position the firm for aggressive growth strategy comprised of organic sales initiatives and acquisitions. Responsible for all areas of IT which includes application development, IT infrastructure—data center/telecom/data/, information security, governance, DR, and IT finance.
Prior to joining Ryan, Ms. Cacheria was Chief Information Officer (CIO) at a medical information services firm providing medical information, risk management, and investigative services to the insurance, healthcare, and business communities.
She held responsibilities for all areas of information technology (IT), including application development, infrastructure, and IT governance. She also served as Vice President of Information Technology for a leading provider of retail services, where she was responsible for all technology areas supporting a rapid growth environment.
An energetic leader with expertise in marketing strategy, user research, product positioning, UX design messaging, design, and product development. Recognized leader in the fields of user research, UX design, and usability. Author of The Design Studio Method. Founder of the Big Design Conference. Creator of the UX Certification program at SMU. Known community leader in Dallas-Fort Worth.
Senior Vice President, Digital Marketing & Creative Director
Marc is a senior marketing and creative leader focused on creating brand and digital experiences that build awareness, communicate value and deliver insight. He serves as Creative Director for Texas Capital Bank and is helping lead the digital marketing aspects of the bank’s current digital transformation strategy. His career began in creative agencies and national magazines, and includes directing marketing for B2B technology companies, as well as positioning and branding a number of high-tech startups.
Chief Technology Officer
Senior technology executive with over 20 years’ experience who brings a hands-on, strategic leadership focus to cross-discipline development and support organizations. Track record of transforming cost, quality, innovation and output of TI and Engineering departments to deliver maximum business value. A proven developer of leaders and technology professionals leveraging a highly visible and collaborative management style.
Vice President of Software Engineering
Rocket Williams is a Global Technology Leader with two decades of experience in delivering commercial software solutions. His work history includes Trintech, Wolters Kluwer, CBRE, Microsoft, and Starbucks. Over the course of his career he has focused on delivering software that delights customers by giving them an experience where using technology is a pleasure rather than a necessary evil. He holds a Bachelor's Degree in Asian Studies from the University of Texas and is a veteran of the U.S. Navy.
Chief UX Designer
Daniel is a technology and product innovator with over a decade of experience in both consumer and enterprise application design and development. Daniel currently serves as the Chief UX Designer at Toyota Connected, focusing on bringing elegant and meaningful experiences to Toyota and Lexus drivers, and creating new technologies to shape the future of the automotive industry.
Prior to Toyota, Daniel was a founding member of the connected car platform company, Vinli, where he was responsible for the design, web development and product development teams.
Director of Research and Design
Cassini Nazir is a Clinical Associate Professor in the School of Arts, Technology, and Emerging Communication program at The University of Texas at Dallas where he teaches classes in interaction design, web design and design principles. He is also Director of Design and Research for the ArtSciLab, a transdisciplinary research lab helping the arts, science, and technology communities by pursuing initiatives of societal urgency and cultural timeliness.
Chief Technology Officer
Visionary and goal-oriented senior IT Executive with a deep understanding of how to transform technology into a business opportunity. Over 20 years demonstrated experience in planning, developing, implementing and sustaining cutting edge information solutions to address business opportunities.
Chief Information Officer
Big-picture executive business leader. Operations, strategy, information technology & how all three intersect.
What I love: Envisioning how a business grows and improves, creating the plan, and executing it to make customers rave & beat the competition.
Specialties: Establishing the vision. Putting the team in place to make it happen. Leading that team to success.
Naval nuclear power-trained officer. US Naval Academy graduate serving as board member of USNA Alumni Association of North Texas. Board member for DFW Metroplex Technology Business Council. Serving on Congressman Sam Johnson's Service Academy Selection Committee (TX-3rd).