James Helms - Intuit ProConnect

Design Leader - Intuit ProConnect

I'm relying my experience with brand design, storytelling, creative direction, teaching and strategic thinking to create products and platforms that deliver measured customer benefits. And unlock design thinking with my peers in product management, engineering, marketing, sales and customer care to lead and enable organizational excellence. And to help shape and execute a business strategy fueled by customer empathy and innovation. 

I have optimized creative departments with key hires, high standards and an advocacy for magic. I've grown those companies through department and organizational leadership, early career mentorship, and cross-functional integration.

I've taught at UNT, and shared my experience with students at UTD, A&M, OU, SMU, University of Delaware, and Philadelphia College of Art and conducted portfolio reviews at The One Club and the DSVC. I've also taught the concepts of design and user experience to elementary, middle- and high-school students.

I am curious about the swirling soup of human behavior, art, culture, technology and business. I like to grow talent, companies and ideas. I value smart, earnest, honest, humble people who leave it all on the field. I believe in the power of juicy, cheeseburger experiences that are simple, personal, meaningful, delicious, worth recommending to your friends and worth coming back for over and over again. 

I believe that design – a human need well-defined and elegantly met – has the power to make a difference everywhere, every day.

Industry experience: Accessories, alcohol, anti-tobacco, beverages, banking, building and construction, education, entertainment, financial services, government services, healthcare, industrial engineering, non-profits, package goods, QSR, restaurants, sports, telecom, travel.