Using Self-Assessment to Grow an Experience-Driven Organization

The Executive Team of Cariloop
Michael Walsh - Founder/CEO
Peter Taliancich - Chief Innovation Officer
Jason Osburn - Chief Empathy Officer

Using Self-Assessment to Grow an Experience-Driven Organization

Consistent reflection and revision are key components to crafting great experiences for your customers, partners and employees. Being fiercely open with what isn’t working and why is even more important than celebrating what is. In this session, the Cariloop Executive Team provided a self-assessment of how well they feel Cariloop embodies the Four Strategic Principles of the XD Leadership Alliance, and shared examples of how they applied them, what worked, what didn’t, and why.


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XD Leadership Alliance events are open to members only. Membership is free.

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About XD Leadership Alliance

The mission of the XD Leadership Alliance is to recognize and connect industry thought leaders in the fields of design, technology, research, product and marketing. As customer experience continues to be the top driver of digital transformation for organizations, experience-driven (XD) businesses are leading the way in increasing market share and delivering greater ROI. The new ideas and collaborative efforts of the XD Leadership Alliance are aimed at keeping us at the forefront of this vital economic initiative.

For more information and to get involved, visit the XD Leadership Alliance now at